By purchasing a spare part for your Nectar Gold vaporizer, it highlights an intent of care for your device that Nectar themselves are fond of saying that sparing is caring. All of their products have durability at the forefront of their design, and by having another ceramic holder and filter the lifespan of your vaporizer will increase by 100%. This Nectar Gold rubber holder and filter will be the replacement part you need to ensure you’re vaping fresh and dry herbs for years to come.
Nectar believe that quality is extremely crucial and always ensure that their products are made to meet premium standards. Said quality is undoubted with this replacement rubber holder and filter. The accessory is built perfectly for the Nectar gold to hold both the rubber holder filter and ceramic filter. This replacement part will ensure you’re always vaping the freshest vapour. Within the pack contains: 1 x rubber holder and 1 x rubber holder filter. Vape fresh.
Why make things difficult when they can be easy? Replacing the Nectar Gold rubber holder and filter is extremely simple. First of all, ensure that your vaporizer is at a cool temperature, then detach the cooling unit from the vaporizer, remove the rubber holder beneath the unit by pushing it outwards with your thumb, turn the rubber holder inside out to remove the ceramic filter and rubber holder & filter, and finally reverse the process with your replacement product. Easy as it sounds.
Cleanliness is crucial, especially when fresh vapour is concerned. Leftover residue can ruin your vaping experience, that’s why Nectar ensure that their products are easy to keep perfectly clean. You can prolong the lifetime of your rubber holder + filter by up to 300% by simply cleaning them properly and occasionally with Isopropyl Alcohol. Remember: avoid soaking rubber parts in this solution as this may cause them to deform, Instead dip a cloth or brush in isopropyl and wipe off any stubborn residue before drying and reusing. Clean as a whistle.
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This Refunds and Returns Policy complies with UK consumer protection laws, including the Consumer Rights Act 2015.
HOW TO RETURN A PRODUCT
If you need to return an item, please contact us via our contact form with your order details. Our team will respond within 48 hours to assist you.
EXCEPTIONS TO RETURNS
Some items cannot be returned if opened unless they are faulty.
Used or altered items may not be accepted for return or exchange.
Mods that do not charge are not accepted for return. We recommend using an external charger rather than charging through the mod directly to ensure battery safety.
Original packaging must be retained to be eligible for refunds or replacements.
FAULTY ITEMS
Please allow 48 hours after we receive your item for fault investigation.
If deemed faulty, you will receive store credit to place a new order, ensuring a new invoice and warranty from the new purchase date.
If the item is found not faulty, it will be returned to you via Royal Mail 2nd Class Tracked, and no refund or replacement will be offered.
Items found faulty within 30 days of purchase are eligible for a store credit or refund.
Items found faulty between 30 and 90 days of purchase will be eligible for repair or store credit.
BATTERIES, CHARGERS, AND VARIABLE VOLTAGE MODS
These items come with a one-month guarantee and typically have a life expectancy of 3-6 months.
The guarantee covers manufacturer defects only and does not cover damage caused by the customer.
If the product is found faulty within the guarantee period, we will offer a repair or replacement.
If damage is due to misuse, we reserve the right to refuse a refund or return.
MECHANICAL MODS
A 30-day manufacturer’s guarantee applies to all mechanical mods.
Mechanical mods are for experienced users only. Incorrect assembly can cause damage, and we accept no responsibility for damage caused by improper construction.
E-LIQUIDS AND DRIP TIPS
Due to hygiene and health & safety reasons, these items are not covered by warranty.
The only exception is if we send the incorrect item or if there are other extenuating circumstances.
ATOMIZERS, CLEAROMIZERS, AND CARTOMIZERS
If a product is dead on arrival, the customer must contact us within 24 hours of receiving the item.
Contacting us after 24 hours will void eligibility for a return or refund.
Multipack items must also be reported within this period.
Tanks, RDAs, and RDTAs are covered by a 30-day warranty for defects or damage upon arrival.
After 30 days, refunds or replacements will not be offered.
CONTACT US
For assistance with refunds and returns, please reach out via:
Email: dellowsemp@gmail.com
Address: 10 Buckland Road
Pen Mill Trading Estate
Yeovil
BA21 5EA
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