Why buy an entirely new vaporizer if only the cooling unit needs replacing? Owning spare parts shows your intent to improve the lifespan of your vape, as well as doing your bit for mother earth. Whilst the Nectar Platinum already has a state-of-the-art cooling unit, it’s always beneficial to have a replacement. The product comes as a full cooling unit, which once dismantled includes: 1 x ceramic filter, 1 x rubber holder and filter, 1 x cooling unit base and 1 x ceramic mouthpiece. This Nectar Platinum cooling unit will extend the life of your vaporizer by over 100%.
The Cooling Unit for Nectar Platinum Vaporizer looks the part, feels the part, and is the part. Using industry-leading materials, this cooling unit is of the highest quality. With the high temperatures that vapes reach, correct materials are crucial. The mouthpiece and filter are both made from impressive ceramic and the rest is perfectly suited to withstand high heat. The Nectar Platinum cooling unit is fit for purpose.
Nectar understands that difficulty isn’t necessary. That’s why they’ve made sure that replacing and cleaning the Cooling Unit for Nectar Platinum Vaporizer couldn’t be easier. If you wish to replace the cooling unit then simply detach it from the vape, by pulling on it. Then, place the new one in its place. However, if you’re wanting to take the cooling unit apart and clean off any residue, then follow these steps. Firstly, remove the rubber holder on the bottom of the cooling unit by pushing it outwards using your thumb, then remove the horseshoe clip using tweezers from your accessory pack, then pull out the ceramic mouthpiece, and finally, turn the rubber holder inside out to remove the ceramic filter and rubber holder filter. Now, with a cloth dipped in isopropyl alcohol, slowly brush away any leftover residue. This will ensure perfect cleanliness.
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This Refunds and Returns Policy complies with UK consumer protection laws, including the Consumer Rights Act 2015.
HOW TO RETURN A PRODUCT
If you need to return an item, please contact us via our contact form with your order details. Our team will respond within 48 hours to assist you.
EXCEPTIONS TO RETURNS
Some items cannot be returned if opened unless they are faulty.
Used or altered items may not be accepted for return or exchange.
Mods that do not charge are not accepted for return. We recommend using an external charger rather than charging through the mod directly to ensure battery safety.
Original packaging must be retained to be eligible for refunds or replacements.
FAULTY ITEMS
Please allow 48 hours after we receive your item for fault investigation.
If deemed faulty, you will receive store credit to place a new order, ensuring a new invoice and warranty from the new purchase date.
If the item is found not faulty, it will be returned to you via Royal Mail 2nd Class Tracked, and no refund or replacement will be offered.
Items found faulty within 30 days of purchase are eligible for a store credit or refund.
Items found faulty between 30 and 90 days of purchase will be eligible for repair or store credit.
BATTERIES, CHARGERS, AND VARIABLE VOLTAGE MODS
These items come with a one-month guarantee and typically have a life expectancy of 3-6 months.
The guarantee covers manufacturer defects only and does not cover damage caused by the customer.
If the product is found faulty within the guarantee period, we will offer a repair or replacement.
If damage is due to misuse, we reserve the right to refuse a refund or return.
MECHANICAL MODS
A 30-day manufacturer’s guarantee applies to all mechanical mods.
Mechanical mods are for experienced users only. Incorrect assembly can cause damage, and we accept no responsibility for damage caused by improper construction.
E-LIQUIDS AND DRIP TIPS
Due to hygiene and health & safety reasons, these items are not covered by warranty.
The only exception is if we send the incorrect item or if there are other extenuating circumstances.
ATOMIZERS, CLEAROMIZERS, AND CARTOMIZERS
If a product is dead on arrival, the customer must contact us within 24 hours of receiving the item.
Contacting us after 24 hours will void eligibility for a return or refund.
Multipack items must also be reported within this period.
Tanks, RDAs, and RDTAs are covered by a 30-day warranty for defects or damage upon arrival.
After 30 days, refunds or replacements will not be offered.
CONTACT US
For assistance with refunds and returns, please reach out via:
Email: dellowsemp@gmail.com
Address: 10 Buckland Road
Pen Mill Trading Estate
Yeovil
BA21 5EA
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